Effective Date: January 1, 2026
By accessing and using the website located at rohnertparktreeservices.com or by requesting, scheduling, or receiving services from Rohnert Park Tree Services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or request our services. We reserve the right to update these terms at any time. Continued use of the website or our services after changes are posted constitutes acceptance of the revised terms.
Rohnert Park Tree Services provides residential and commercial tree services in Rohnert Park, CA and surrounding communities in Sonoma County. Services include tree removal, tree trimming, tree pruning, stump grinding, stump removal, land clearing, emergency tree service, and commercial tree service. The availability of any specific service is subject to scheduling, geographic location, and the conditions of your property. We reserve the right to decline any job that our team determines cannot be performed safely or that falls outside our service area.
All pricing is based on an in-person assessment of your property. Estimates provided by phone or online without a site visit are preliminary and are subject to change after we inspect the work site. A written estimate will be provided before any work begins. The written estimate reflects the full scope of agreed-upon work and the price you will be charged, unless one of the following conditions applies:
If any of these conditions arise, we will notify you before proceeding and provide a revised estimate for your approval.
Service appointments are scheduled based on crew availability. We will confirm your scheduled date by phone or email. If you need to cancel or reschedule, please notify us as soon as possible - at least 24 hours before your scheduled appointment is preferred. Repeated last-minute cancellations may result in a scheduling deposit being required for future bookings. We reserve the right to reschedule appointments due to weather, equipment issues, or crew emergencies. We will notify you promptly if we need to change your appointment.
Before our crew arrives, you agree to:
We are not responsible for damage to underground utilities, irrigation lines, or other buried features that were not disclosed to us before the job began.
Payment is due upon completion of the work unless a different arrangement has been agreed to in writing before the job begins. We accept cash, check, and common electronic payment methods. For larger commercial jobs or multi-day projects, a deposit may be required before work begins. Past-due invoices may be subject to a late fee. Failure to pay may result in suspension of any remaining scheduled work and referral to a collection process.
We stand behind the quality of our work. If you are not satisfied with any aspect of the job, contact us within 5 business days of completion and we will return to address the issue at no additional charge, provided the concern is within the original scope of work and is not caused by events outside our control (such as weather damage, new growth, or conditions that arose after job completion). This service guarantee does not apply to the health or survival of any trees that remain on the property after trimming or pruning work, as tree health is affected by many factors beyond our control.
To the fullest extent permitted by law, Rohnert Park Tree Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services we provide or your use of our website. Our total liability for any claim arising from a specific job shall not exceed the total amount paid for that job. We carry general liability insurance and workers' compensation coverage, and any claims related to property damage or personal injury during a job will be handled through those policies in accordance with their terms.
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components. Information on our website is provided for general informational purposes only and should not be relied upon as professional advice for any specific situation without an in-person assessment.
If a dispute arises between you and Rohnert Park Tree Services related to our services or these Terms and Conditions, we encourage you to contact us directly first so that we can work toward a resolution. You can reach us at projects@rohnertparktreeservices.com. If direct resolution is not possible, the parties agree to attempt mediation before pursuing litigation. Any legal action that proceeds beyond mediation shall be resolved in the courts of California, in the county where the services were performed.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Sonoma County, California for the resolution of any disputes.
All content on this website, including text, images, logos, and graphics, is the property of Rohnert Park Tree Services unless otherwise noted. You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written permission. You may share links to pages on this website for personal, non-commercial purposes.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. If you continue to use our website or services after changes are posted, you accept the revised terms. We recommend reviewing this page periodically.
If you have questions about these Terms and Conditions, please contact us:
Rohnert Park Tree Services
5037 Dowdell Ave
Rohnert Park, CA 94928